Dear our valued customers,

 

It has been notified that there is a way to pick up Hanjin containers at Total Terminals International (TTI) and APM Terminals now.

Please follow the below instruction to proceed with pick-up at TTI.

1. Go to ttilgb.com
2. Sign up for your account if you don’t already have an account
3. Click on contact us
4. Send an e-mail with container, trucker name and request for tariff posting
5. After the terminal updates the tariff (they will send you a confirmation e-mail), you will be able to pay it under payment option.
6. Once it’s paid, you will be able to pick up your containers. (appx $350 – $400)

Please follow the below instruction to proceed with pick-up at APM.

1. go to www.apmterminals-na-com.
2. sign up for your account if you don’t already have an account.
3. Pay a fee of $600 (item 900/901/815/805 of the tariff)

Please contact APM Import Customer Service Team for further questions :

Day shift at Pier400imports@apmterminals.com / 310-221-4496

Night shift Pier400troubleresolution@apmterminals.com / 310-221-4395.

 

 

We’re closely monitoring the situation at other terminals as well.