We pride ourselves in our friendly, knowledgeable customer service team who treats all the customers like VIP’s. We’re dedicated to bringing you the utmost in quality service while creating customized solutions that ensure your shipment is complied with all regulations.

Monthly Archive for: ‘September, 2016’

CBP Guide for Hanjin containers

CBP Guide for Hanjin containers Dear our valued customers,   CBP has set forth the actions to be taken in the following scenarios involving imported cargo being transported by Hanjin Shipping. Our major concern was an issue with vessels already arrived to the port but resting at anchor in the sea. We now are confirmed that the carriers must continue to provide advance notification to local CBP ports of the pending arrival (CF3171) so that the importers don’t have to pay...

Pick-up Hanjin Containers at TTI and APM

Dear our valued customers,   It has been notified that there is a way to pick up Hanjin containers at Total Terminals International (TTI) and APM Terminals now. Please follow the below instruction to proceed with pick-up at TTI. Go to Sign up for your account if you don’t already have an account Click on contact us Send an e-mail with container, trucker name and request for tariff posting After the terminal updates the tariff (they will send you a...
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Customer Service Advisory – Hanjin Receivership Crisis [9/1/2016]

Dear our valued customers,   It has been reported that Hanjin Shipping has filed for bankruptcy protection for receivership on August 31, 2016. Due to the uncertainty of how long this situation will last, VIP Customs Service will hold your entries on shipments with Hanjin master bill of lading (HJSC) until we get a written confirmation to proceed. Once we get an official report from the terminals that there’s no hold for Hanjin containers, we will go back to our normal...